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Session descriptions
Track: Advanced Learning
Authenticity in Farm Direct Marketing and Agritourism
Joe Pine is the most prominent speaker NAFDMA has ever presented. As the author of Mass Customization: The New Frontier in Business Competition and co-author of The Experience Economy: Work Is Theatre & Every Business a Stage with his partner at Strategic Horizons LLP, James Gilmore, his ideas have taken the business world by storm and elevated him to the top echelon on the speaking circuit.
Even Joe Pine would acknowledge that our little niche industry of farm
direct marketing has been leading the way through the era of The
Experience Economy. One of his favorite examples is of his own
daughter’s birthday party experience on a working farm. But is our
flourishing agritourism industry poised to remain on the cutting edge?
Are we overcoming our own challenges associated with liability,
regulations, and enterprise development in the most advantageous ways
possible? In this keynote address, Joe Pine will address issues such as
these from his forthcoming book – soon to be on the shelves of
bookstores everywhere – on authenticity in business. You won’t want to
miss this sneak peak at Joe’s latest ideas and frameworks, for thinking
about what authenticity means for your business could have a huge
impact on your future sales.
Are plywood cows and double-fenced barnyards in this industry’s best
interests? Do zip lines and merry-go-rounds really depict the image of
the farm? They might, but take great care in how they are incorporated
to your individual business. Are those apples or pumpkins in the retail
market really grown on your farm? And how might you best explain those
bananas without confusing the issue? Believe it or not, these types of
questions are not unique to our universe of agritourism, on-farm
retail, and farmers’ markets. In a world of paid-for experiences,
consumers increasingly question what is real and what is not. As a
result, authenticity is becoming the new consumer sensibility, often
determining what offerings consumers buy and who they buy them from.
Increasingly, they no longer accept the fake from the phony; they want
the real from the genuine.
The Experience Economy is still as relevant today as it was
when it was published in 1999. If you haven’t read it yet, do so before
coming to the conference so you can take full advantage of the new
ideas from the fertile brain of Joe Pine. Authenticity in Farm Direct
Marketing and Agritourism will give you actionable insights into the
next step of consumer sensibility. Those who attend the 2007 NAFDMA
Convention will be among the first anywhere to hear how your business
can render its offerings authentic. If you haven’t decided to do so
yet, plan on attending Grow West to stay on the cutting edge!
Keys to Profit
- Rick Turner
A presentation which will equip you with the tools and ideas to pay for
the total cost of the conference within the next hour, guaranteed!
Exploring the 5 keys to profit with examples and ideas which can be
brought into your business today and increase your profit by 61% in the
next 12 months. Rick Turner, a farm retailer and voted as one of the
top 3 UK farm attractions for the past three years, has seen profits
quadruple in the past four years and now spends 30% of the year away
from the business, whilst his teams drive his business forward to
greater heights.
Brand Success -- Branding a Legacy
- Jim Hole
Holes’ Greenhouses and Gardens Ltd is a home-grown, Alberta farm-direct marketing success story. This second generation retail
operation that began as a roadside stand now has it all – the largest
retail greenhouse in Western Canada with services ranging from
floral design to commercial planting, a publishing arm that
produces books, magazines and online communications, and some of
the most knowledgeable, well-trained staff in the horticultural
industry. Discover how Hole’s determined their difference, created
an identity, developed a brand and built an enduring market niche. Jim
Hole, critically acclaimed speaker, broadcaster and author,
offers customer service and marketing tips that work.
The Very Models of the Modern Direct Marketer
- Speakers soon to be announced
Please join us for a
very special session. Three outstanding farm direct marketers from
across North America will take the stage to share their insights and
experiences. These three marketers have already been selected as
finalists for NAFDMA's annual Farm Direct Marketer of the Year award.
They are the real deal. They will describe their farms, their
promotions and merchandising schemes, and their marketing strategies.
They'll also share the means by which they measure their own success.
Come prepared to learn from the best of the best in the business. It's
your chance to listen, learn and even pick their brains a little during
the Question & Answer portion of the session. And as part of the
judging process, it's also your chance, for the first time ever, to
help select the Farm Direct Marketer of the Year. All three presenters
have already won. Every one of them is a premium practitioner. Now,
they’ll need to demonstrate their best marketing skills for you if they
are to be the one and only Farm Direct Marketer of the Year!
Attract, Reward & Retain Employees That Work!
- Lori Colborne
Lori Colborne’s dynamic and informative seminar will motivate and empower you to take your team to the next level of success!
All managers exist to serve their staff by challenging, motivating, giving direction and problem solving.
Creative Recruiting
- Innovative Methods That Produce Peak Performers
- Keeping the Lines of Communication Open
- Feedback – Food for Thought
- Problem Solving Savvy
- The Fun Factor
- Earn Employee Loyalty
Finding Our Tipping Points
Making Good Decisions to Grow Your Business - Jan Vala
People come to the farm to shop, eat, and be entertained. We will
present entertainment ideas from Vala's Pumpkin Patch that keep
the customers coming back year after year.
Making Good Decisions to Grow Your Business - Tim Vala
People come to the farm to shop, eat, and be entertained. We will
present entertainment ideas from Vala's Pumpkin Patch that keep the customers coming back year after year.
Team Motivation and High Impact Team Performance
- Rick Turner has been shepherding his flock at
The BIG Sheep. You might think of it as managing by a maverick at the
UK’s top tourist farm, which features events from Sheep Racing to Duck
Trialling, as well as farm retailing, farm foods, an in-house brewery
and a plant center.
Rick will share with you what the world’s best managers do differently and the keys to a great workplace.
Track: Professional Development
Agritourism: The Sleeping Giant is Rising in North America
Canada’s ‘Best of Show’ – This showcase will highlight some of
Canada’s leading, innovative agri-tourism operations. Business owners
and agriculture tourism professionals from the Canadian Agritourism
Working Group (CATWG) will collectively highlight some very unique
operations from coast to coast. Learn how imagination and business
savvy allowed several totally different agritourism operators to become
successful on a local, national and in some cases international level.
- Claire Hanlon-Smith
Claire is presenting on behalf of Sugar Moon Farm,
highlighting their unique approach to agri-tourism. Sugar Moon provides
visitors an opportunity to learn about maple syrup production and
processing through their Economuseum. They also offer visitors a chance
to taste delicious maple products by dining at their all-day maple
breakfast or by enjoying one of their special chef nights.
- Pierre Pellerin
Learn how the Pellerins transformed a newly purchased farm into one of
the top lavender farms in the world in less than 10 years. After
purchasing the farm, several major setbacks and years of research and
meticulous work, they finally produced and planted more than 110,000
lavender plants, each one selected individually. Bleu Lavande opened
its doors to the public in July 2004 and attracted over 32,000 visitors
to tour their farm, learn about the production and visit their gift
store. In 2006, they plan to increase the total number of plants to
more than 200,000 and expect to see more than 70,000 paying customers.
Pioneers in growing lavender in Quebec, Bleu Lavande is the biggest
lavender producer in Canada, one of the largest in North America and
one of only four to produce certified oil.
- Danny Kleinsasser
Interested in catered events or building partnerships? Danny’s story on
how he created his catered meat business, Danny’s Whole Hog Barbecue
& Smokehouse, and is now expanding into his own retail and
operation will mesmerize you. Danny's Whole Hog Barbeque and Smokehouse
roasts pork, baron of beef, bison, whole lamb, whole turkeys or
chickens in custom designed cookers, that they have designed and
manufactured. The occasion doesn't matter - weddings, parties,
graduations, fundraisers, church picnics, family reunions and he even
barbecues for restaurants! In business for less than 5 years, Danny
will tell you where he has been and where he is going, and be prepared
to hang on for the ride!
Rural Routes and Rules: Regulations, Restrictions and Remedies
Lessons learned from the 3R’s on the bumpy road to agri-tourism
success. No more burying our heads in the ‘prairie grass’ when it comes
to starting, sustaining and growing an agri-tourism industry.
Agri-tourism operators and CATWG representatives from across Canada
will share their stories on regulations and restrictions affecting this
dynamic industry and how successful solutions have been found. Bring
your issues and solutions to what will be an entertaining and eye
opening session.
Health Regulations. The impact a heath issues can have on your business
is forefront in most of our minds now as we all read daily about the
contaminated spinach which has affected people across the continent.
“Learn from Ontario’s
newly published ‘Jurisdictional Analysis and Best Practices for Land
Use Planning Affecting Direct Marketing and Agri-tourism Operations in
Ontario’ through an operator who has faced the health authorities,
bylaw officers and local permit people to make their business thrive
through open communication, awareness building and a lot of
determination”
The BC Agritourism Alliance
has slowly begun to change the look of direct marketing operations in
BC. With on farm quality assurance inspections, a liability insurance
program and a highway sign identification program, this group is
developing a professional image of the industry in BC. Brent Warner
will detail the struggles and success which will allow others not to
make the same
- Joe Doef
The Doefs, who run a large hydroponic greenhouse and sell both at the
site and at farmers markets have taken a very proactive approach to
meeting and exceeding health regulations in their farm direct/Farmers'
Market operation. In Joe's words, "it was all about covering our
butts."
Prairie Bounty - Reflections of Great Taste
Discover the potential of culinary tourism - Janice McGregor
Discover the potential of culinary tourism for farm direct marketers.
Join Janice as she leads you on a journey to “share the bounty” of the
land through a marriage of food, rural heritage and
tourism. Janice will share success stories from around the world and
reveal how this growing culinary trend may impact your farm
and business. Janice will be teaming up with Gwen Simpson of Inspired
Market Gardens who will share her own culinary success story with
participants.
Discover the potential of culinary tourism - Gwen Simpson
Selling specialty food items to chefs and consumers has proved to need
equal parts education and marketing. Relying heavily on a key rule of
retail: ”Never make them feel stupid,” Gwen will describe how she
encourages consumers to try new culinary tastes by providing a positive
learning experience as part of the sale. Gwen will also share tips
about developing mutually beneficial relationships with chefs.
It Takes a Village to Raise a Business
- Monica Coneys
This session addresses a growing concern as our industry matures.
Farm direct marketers and agritourism operators don’t just own a piece
of ground. We operate potentially large businesses. Some of them are
even economic hubs in our community. But there’s no college that turns
out graduates who understand our business. What do we do with the farm
and business when the next generation is absent and we’re growing weary?
Passing the farm on to qualified new ownership and reaping the
collective rewards after a lifetime of investment doesn’t come easily.
We shouldn’t expect simple boiler-plate solutions now, any more than we
did when creating these wonderfully untraditional farm enterprises in
the first place! In many cases, you should start developing your exit
strategies ten or fifteen years before you plan to retire.
Monica presents innovative alternatives for you to consider. More
important, she’ll get you creatively thinking about solutions you never
even imagined on your own. The best idea in the room might even come
from the stranger sitting in front of you and living 2,000 miles from
your home and farm. This unique session promises to turn over stones
you didn’t even know existed in this field. It has the potential to
alter how you plan your future from now until forever.
This is not the conventional farm succession planning session. Sure, it
begins with a review of several examples of recent farm transfers by
NAFDMA members. Then it uncovers the knowledge base of the participants
within the room. Concrete solutions might even begin to emerge through
your own self-awareness as you consider the opportunities “under your
own nose” - within your current community structure. But rest assured
before it’s over you’ll be unable to resist the “audacity to hope” as
weird and wonderful solutions present themselves. Beware. Monica is not
the conventional conference speaker. But then, you’re not thinking
about retiring from a conventional business, are you?
Track: Agritourism
Explore the West - Palate Pleasing Adventures
A Unique Partnership from Farm to Table: Highwood Crossing Organic Farm and River Café - Sal Howell
My presentation will include a brief history of River Café and a brief profile of our culinary philosophy and guiding principles to source seasonal ingredients from local farms and producers. An exploration of our successful relationship with Highwood Crossing Organic Farm and the evolution of the 'Cooks garden'. Discussion of how the relationship works, logistics and challenges, and an outline of the key benefits at the restaurant. Discussion of the evolution to identify the provenance of ingredients on the menu and the connection from the 'earth to the table' and how the story unfolds at the restaurant.
Unlock profits by creating a regional cuisine experience - Tony Marshall
Reap success with culinary tourism. Build industry relationships to
eliminate the middleman, maintain local food security, and keep dollars
at home. Discover the mutual benefits of a partnership between
producers Penny & Tony Marshall, Highwood Crossing Farm, and Sal
Howell of Calgary’s River Café.
Just Like a Poker Hand...It's the Draw that Counts!
Attrracting urbanites to country locations - Don & Linda Christensen
Panel presentation of Alberta producers and the ways and means that we use to attract people to come into the country to enjoy
and purchase our products. We run a market garden and bedding plant greenhouse operation along with our owm farm store
selling everything directly to the consumer. We have been in business
for 23 years, with the farm store in its 7th year of operation.
We are located at Smoky Lake (a population of 1,000 people) and 1.5 hours away from the Edmonton urban city.
Attracting a crowd to the end of the road - Greg Sawchuk
Attracting crowds to the Family Fun Farm Festival. Description of event, how to host people on an actual working farm
Attracting people to a remote location (are you lost yet?) - Theo Slingerland
How to attract visitors to a remote farm.
Harvest the Talent - Grow the Cluster - Cash in on Tourism Connections: Starting the Buzz
Raise a Little Hell and Engage your Community - Tam Anderson
Work together in your community towards creating effective and vibrant
partnerships that make a difference to your bottom line. Tam will
describe the path of several partnered projects including an
award-winning driving tour (The Country Soul Stroll), culinary events
(A Taste of the Stroll, and ag-tourism marketing consortium activities
(Visit the Country) and the Edmonton Countryside Spring Drive that has
proven to be a very successful part of the marketing mix for Prairie
Gardens over the last four years.
- Monica Coneys
Harvest the Talent - Grow the Cluster - Cash in on Tourism Connections: Taking the Leap
Taking the Leap: A producer perspective - Greg Sawchuk
Cluster promotions happening in NE Alberta, Taste of Lakeland, Ag passport.
- Carmen Andrew
Hear about ag tourism collaboration success stories! An Ag Tourism
Cluster is a group of like-minded stakeholders and operators who come
together to increase the profile for their operations and geographic
area along an ag tourism theme. Alberta Agriculture, Food and Rural
Development's staff and partners are currently working proactively with
eight ag tourism clusters in the province.
Learn all about the process which creates the environment for people to take the leap.
- Joan Barber
My presentation will address the role that our municipality plays in Ag Cluster Development. I will speak to the benefits of working with our rural neighbours to produce unique tourism events. I will also discuss some of the challenges of working with our rural neighbours. The main message will be the economic and holistic benefits of these partnerships. During my presentation I will refer to the four ag tourism events that our municipality is involved in. The Country Soul Stroll, Country Cuisine: A Taste of the Stroll, Visit the Country and the Edmonton Countryside Spring Drive.
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